CallCopy Inc. - Columbus, Ohio Area since Mar 2010
Director, Product Management
CallCopy Inc. - Columbus, Ohio Area Aug 2008 - Mar 2010
Client Services Manager
JPMorgan Chase - Columbus, Ohio Area 2006 - 2008
LAN Engineer
Teleperformance - Columbus, Ohio Area 2002 - 2006
Network Operations Analyst
Skills:
VoIP Telecommunications Call Center Process Improvement Cisco Cisco Technologies Active Directory System Deployment Vendor Management Unified Communications Telephony Avaya Solution Selling Product Management Troubleshooting SIP Enterprise Software Team Leadership Management Customer Experience Software Documentation Solution Architecture Integration Technical Support Networking CTI Windows SDLC