Wipro Bpo Sep 2014 - 2015
Subject Matter Expert and Client Support Representative
Wipro Bpo Sep 2011 - Jun 2014
Subject Matter Expert and Provider Relations Specialist
Education:
Indiana University–Purdue University Indianapolis 2008 - 2011
Barry University 2007 - 2008
Skills:
Microsoft Office Macro Express Citrix Cosmos Cms Hipaa Medicare Advantage Data Entry Supervisory Skills Claims Handling Health Insurance Medical Terminology Eligibility Employee Training Escalation Resolution Customer Engagement Customer Satisfaction Customer Support Collaborative Problem Solving Work Well Independently Medical Records
Conley Elementary School Whitman MA 1995-1997, Whitman Middle School Whitman MA 1997-2000, Project Contemporary Competitiveness School Bridgewater MA 2000-2001
Community:
Ammanda Madan, Alexa Umbrianna, Rosemarie Fruzzetti, Justin Blakeman, Steve Carey, Jon Smith, Nicole Trahey, Miriam Whiting, Chris Crothers, Anne Thompson