Ohiohealth Jun 2005 - Jul 2014
Medical Technologist, Ascp
Roche Jun 2005 - Jul 2014
Associate Implementation Specialist at Roche
Education:
Zane State College 2003 - 2005
Associates, Applied Science
Ashland University 2000 - 2003
Bachelors, Bachelor of Science
Skills:
Customer Service Teaching Chemistry Hematology Troubleshooting Multi Tasking Safety Patient Safety Healthcare Positivity Dependable Team Player Organization Dedicated Professional Hospitals Clinical Research Coagulation Medical Devices Process Improvement Urinalysis Healthcare Information Technology Emr Medicine Healthcare Management
Hiller Plumbing Heating & Cooling
Customer Service Manager
Education:
University of Tennessee at Martin
Saint Cecilia Academy
Skills:
Leadership Customer Experience Team Building Account Management Sales Customer Retention Complaint Management Data Analysis Customer Satisfaction Jenkins Business Development Customer Service Management Team Leadership Strategic Planning Workforce Management Consumer Services Sales Management Microsoft Office Microsoft Word Operations Management Contact Centers Microsoft Excel New Business Development Time Management Customer Service Customer Support Business Intelligence Contract Negotiation Email Marketing Customer Engagement Call Center Development Call Centers Services Customer Service Operations Telephone Skills
Bradley Elementary School Ft. Leavenworth KS 2000-2004, Patton Junior High School Ft. Leavenworth KS 2004-2005, Richview Middle School Clarksville TN 2005-2006