Melissa A Bybee

Galesburg High School

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Location:

Bettendorf, IA

Industry:

Furniture

Work:

Hni Corporation
Senior It Project Manager
Hni Corporation May 2018 - Aug 2019
It Project Manager
Rsm Us Llp Aug 2014 - May 2018
Project and Portfolio Manager
Rsm Us Llp Mar 2014 - Aug 2014
Project Manager
Rsm Us Llp Oct 2010 - Feb 2014
Service Desk Manager

Education:

St. Ambrose University 2005 - 2007
Masters, Management St. Ambrose University 2001 - 2005
Bachelors, Bachelor of Arts, Criminal Justice Galesburg High School

Skills:

Business Process Improvement
Help Desk Support
Management
Information Technology
Technical Support
Leadership
Project Management
Incident Management
Process Improvement
It Management
Active Directory
Performance Management
Itil
Service Desk
Team Leadership
System Administration
Disaster Recovery
Business Analysis
Servers
Windows 7
Resource Management
It Service Management
Software Documentation
Troubleshooting
Change Management
Sharepoint
People Management
Problem Management
Erp
Software Installation
Vendor Management
Service Level Management
Knowledge Management
Team Management
Metrics
Balanced Scorecard
Project Management Office
Six Sigma
Sharepoint 2013
Oracle Cloud
It Portfolio
Lean Operations

Interests:

The First 90 Days
The One Minute Manager Meets the Monkey
Delivering Happiness

Certifications:

License 1741808
Certificate In Project Management
Hdi Support Center Manager
Itil Foundations
Pmi, License 1741808
On-Track and Saint Ambrose University
Help Desk Institute
Exin
Project Management Professional (Pmp)®
Microsoft Certified Professional - Microsoft Project

Melissa Bybee

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