Urban Outfitters
Salesforce Administrator
Hill International, Inc. Oct 2013 - Nov 2014
Help Desk Manager
Nelson Worldwide Aug 2005 - Sep 2013
Help Desk Manager
Compucom 2003 - 2005
Help Desk Analyst
Cigna 1999 - 2003
Csc
Skills:
Project Management Help Desk Support Software Documentation Management Customer Service Microsoft Office Vendor Management Process Improvement Disaster Recovery Technical Support Project Planning Windows 7 Troubleshooting Program Management Sharepoint Help Desk Implementation Access Project Coordination Photoshop