Booz Allen Hamilton
Lead Technologist
Jack Henry & Associates Oct 2012 - Jan 2017
Operations Manager
Jack Henry & Associates Jul 2007 - Oct 2012
Technical Support Manager
Jack Henry & Associates Jan 2005 - Jul 2007
Technical Support Representative
Amsouth Bank Aug 2002 - Jan 2005
Customer Service
Education:
The University of Alabama 1998 - 2002
Bachelors, Bachelor of Arts, Management
Skills:
Windows Server Process Improvement Project Planning Microsoft Office Change Management Customer Relations Paradigm Breaking Service Oriented Architecture Design Saas Knowledge Management Customer Satisfaction Leadership Virtualization Strategic Planning It Operations Management Business Analysis Technical Support Integration Software Project Management Software Implementation Banking Customer Service Vendor Management Sql Microsoft Sql Server Sharepoint Visio Soccer Coaching Scout Leadership