IT Infrastructure Library (ITIL) Foundat... • Six Sigma Black Belt Certification • 2008 Six Sigma Green Belt Certification • 2007 Cisco Certified Network Associate (...
Resumes
Director, It Infrastructure Operations And Support
KnowledgePoint360 Group, LLC since 2010
Global IT Support Services Director
Catalent Pharma Solutions 2009 - 2010
Director, Infrastructure Services
sanofi-aventis 2007 - 2008
Senior Manager, Asset Management for US Infrastructure Services
sanofi-aventis 2003 - 2007
Senior Manager, Client Support for US Infrastructure Services
sanofi-aventis 2000 - 2003
Senior Manager, North America Service Delivery
Education:
Polytechnic University 1989 - 1991
M.S., Electrical Engineering
Lehigh University 1984 - 1988
B.S., Electrical Engineering
2007 RLF SIM
Boonton High School
Skills:
It Management Itil Disaster Recovery Data Center Management Project Management Vendor Management Outsourcing It Service Management Cross Functional Team Leadership Change Management Leadership Enterprise Architecture Information Technology Infrastructure Crm Service Delivery Strategy Servers Networking Program Management It Strategy Integration Telecommunications Software Documentation Project Portfolio Management Process Improvement Cisco Technologies Technical Support Business Intelligence Software Development Operating Systems System Administration Tcp/Ip Pmp Business Process Improvement Team Building Sdlc Budgets Network Administration Databases Budgeting Cisco Systems Products Customer Relationship Management Project Planning Software Development Life Cycle Six Sigma
Interests:
Mobile Computing All Technology Leadership Development It Management and Team Building New and Legacy
Certifications:
It Infrastructure Library (Itil) Foundation V2011 Certification Six Sigma €“ Green Belt Certification Six Sigma €“ Black Belt Certification Cisco Certified Network Associate (Ccna) Six Sigma – Black Belt Certification, 2008 Six Sigma – Green Belt Certification, 2007
Aug 2013 to 2000 Director, IT InfrastructureKNOWLEDGEPOINT360 GROUP Lyndhurst, NJ Nov 2010 to Aug 2013 Global IT Support Services DirectorCATALENT PHARMA SOLUTIONS Somerset, NJ Mar 2009 to Jul 2010 Director, Infrastructure ServicesSANOFI-AVENTIS PHARMACEUTICALS Bridgewater, NJ Apr 2007 to Dec 2008 Senior Manager, IT Asset ManagementSANOFI-AVENTIS PHARMACEUTICALS Bridgewater, NJ Apr 2003 to Apr 2007 Senior Manager, Client SupportSANOFI-AVENTIS PHARMACEUTICALS Bridgewater, NJ Nov 2000 to Mar 2003 Senior Manager, North America Service DeliveryAT&T Piscataway, NJ 1998 to 2000 Operations ManagerAT&T Piscataway, NJ 1998 to 1998 Project ManagerAT&T Piscataway, NJ 1995 to 1998 Training ManagerSoftware Spectrum South Plainfield, NJ 1994 to 1994 Certified Lotus Notes SpecialistIBM Sterling Forest, NY 1988 to 1994 Systems Programmer
Education:
NYU-Polytechnic University Brooklyn, NY 1989 to 1991 MS in Electrical EngineeringLehigh University Bethlehem, PA 1984 to 1988 BS in Electrical Engineering
Skills:
IT Infrastructure Library (ITIL) Foundation v2011 Certification, Six Sigma Black Belt Certification, 2008 Six Sigma Green Belt Certification, 2007 Cisco Certified Network Associate (CCNA)