Verizon Apr 2011 - Nov 13, 2016
Fiber Optic Customer Support Analyst at Verizon Fios
Firstenergy Sep 1, 2007 - Apr 1, 2011
Boilermaker
Comcast Nov 1, 1999 - Nov 1, 2006
Broadband Data Installer Iii
Hsb Reliability Technologies Feb 1, 1997 - Dec 1, 1997
Engineer Technician and Administrator
Feb 1, 1997 - Dec 1, 1997
Fiber Optic Customer Support Analyst at
Education:
West Virginia Northern Community College 1995 - 1998
Associates, Associate of Arts
Skills:
Telecommunications Call Centers Troubleshooting Networking Voip Vendor Management Telephony Wireless Customer Service T1 Customer Satisfaction Technical Support Routers Switches Software Installation Wireless Networking Hardware Ethernet Help Desk Support Computer Hardware Software Documentation Access Optical Fiber Windows Broadband Lan Wan Printers Analysis Team Leadership Information Technology Cabling Computer Repair Testing Computer Network Operations Avaya Training Network Design Wan Windows 7 Security Network Security Data Center Operating Systems
Interests:
Photograph Career Kids Cooking Medicine Exercise Investing Electronics Home Improvement Reading Crafts Fitness Gourmet Cooking Home Decoration Health