Roundtower Technologies, Inc.
Operations Analyst
Pomeroy Jan 9, 2012 - Apr 22, 2014
Global Service Desk Analyst
Siemens May 2011 - Oct 2011
Business Critical Operations Analyst
Convergys Jun 2010 - Apr 2011
Tier 1 Technical Support
Prc Feb 2007 - Aug 2007
Tier 3 Wireless Data Support
Education:
The Chubb Institute 2004 - 2005
Integrated Design Electronics Academy 2000 - 2003
Idea Public Charter High School
Skills:
Technical Support Windows Microsoft Office Customer Service Computer Hardware Network Administration Windows Remote Desktop Process Management Computer Software Blackberry Pos Powerpoint Windows 7 Migration Vpn Active Directory Firewalls Cisco Voip Ipsec Windows Server Domain Controller Remedy Ticketing System Lotus Notes Office 365 Sccm Dos Commands Printers Citrix English Network Security Wireless Networking Microsoft Excel Blackberry Enterprise Server Blackberry Os Outlook Hdi Support Center Analyst Microsoft Word Novell Rsa Securid Technical Documentation Help Desk Support Troubleshooting Networking
Languages:
English
Certifications:
Blackberry Hdi Blackberry Certified Support Associate T2 Bis 4.1+ Hdi Support Center Analyst
Team Building Powerpoint Social Media Public Speaking C Windows Data Entry Teaching Event Planning Photoshop English Strategic Planning Html Microsoft Office Microsoft Word Java Microsoft Excel Nonprofits Event Management Editing Customer Service C++ Budgets Teamwork Public Relations Access
UPS Store - Bitch Academy 123 - Quality Control Costco
Education:
California State University, Northridge - BM - composition
Relationship:
Single
Tagline:
Me > you
Michael Hatcher
Work:
Raising Cane's - Crew Member
Education:
The University of Oklahoma
Michael Hatcher
Work:
Owner - I.T. Specialist
Michael Hatcher
About:
I am a Indiana native living in north-east Indiana. I have been married to my wife for 15 years and we have 2 wonderful children together. Sophia, 10, is my little girl and Drake, 5, is my little cl...