Hansel Auto Group - - Santa Rosa / Petaluma, CA since Oct 2011
Fixed Operations Director
Fremont Chevrolet - Fremont Cadillac - Buick - GMC - Fremont, CA Jun 2011 - Oct 2011
Parts and Service Director
Fremont Toyota Oct 2008 - Apr 2011
Parts and Service Director
S&C Ford - Then operated as San Francisco Ford L/M 07-08 2000 - 2008
Parts & Service - Service Manager / Parts and Service Director
Shamrock Ford 1985 - 2000
Service Manager
Education:
Diablo Valley College
Humboldt State University
Interests:
Family; sports; Automotive restoration; Charities; traveling the roads; outdoor activities; investing; networking with people, Restoring vehicles.
Honor & Awards:
In the Global Directory of Who's Who in America
National Chairman Ford Advisory 1989
Numerous Performance rewards through Ford from 1985 - 2011
Director - Local Harley Owners Group
Advisory Group member - Harley Davidson
Site Coordinator State HOG Rally 2004
Regional Representative to MCA - Mustang Association
Facilitator - Ford Parts and Service Managers Group San Francisco Region - held position 7 years
Toyota process advisory committee
Active participation on a Toyota performance group
Execulink Member
State Automotive Apprenticeship Committee / Advisory Board 10 years -
Emcee for special Events
Appointed member of the Toyota Regional Dealer Parts and Service advertising committee
Catering by Terry Sep 2011 - Jan 2013
Sous-Chef and Manager of Marketing
Hospital Corporation of America Jun 2009 - Sep 2011
Customer Service Specialist
Verizon Wireless Jun 1997 - Aug 2005
Customer Service Supervisor
Skills:
Customer Satisfaction Customer Service Call Center Customer Retention Process Improvement
McGlinnen Elementary School Clinton Township MI 1983-1989, Clintondale Middle School Clinton Township MI 1989-1992, Lanse Creuse North High School Chesterfield MI 1992-1996
LanseriaHands of Compassion I am a branch plucked from the fire, anointed and set apart for a cause greater than myself. I LOVE people, and my desire is to see people set FREE and live the... I am a branch plucked from the fire, anointed and set apart for a cause greater than myself. I LOVE people, and my desire is to see people set FREE and live the life that Jesus has made possible.