Cisco Oct 2015 - Nov 2016
Seamless Mobility Program Manager
Esecuritel Aug 2014 - Oct 2015
Product Management
Esecuritel Oct 2012 - Aug 2014
Licensed Claims Adjuster
Verizon Wireless Jan 2010 - Oct 2012
Loyalty and Retention Support
Global Payments Jan 2010 - Oct 2012
International Payment Compliance
Education:
Walden University 2011 - 2013
Master of Business Administration, Masters, Project Management
Walden University 2012
Master of Business Administration, Masters
University of Phoenix 2009
Master of Business Administration, Masters
Villanova University 2009
Masters, Business
Columbus State University 2007
Bachelors, Bachelor of Science
Skills:
Management Leadership Customer Service Vendor Management Account Management Process Improvement Crm Training Business Analysis Program Management Microsoft Office Cross Functional Team Leadership Requirements Analysis Team Leadership Sdlc Sales Project Management Product Management Agile Methodologies Business Process Improvement Microsoft Excel Team Building Customer Relationship Management Sales Operations Strategic Planning Analysis Telecommunications Quality Assurance Customer Experience Software Development Life Cycle Global Business Development Lean Six Sigma Tfs Jira Sharepoint Server Zendesk Requirements Gathering Agile and Waterfall Methodologies Marketing Strategy Call Centers
Interests:
Children Economic Empowerment Education Poverty Alleviation Science and Technology Human Rights Health
Certifications:
Villanova University Online Business Programs Pragmatic Marketing Six Sigma Green Belt Pmc-2
Norman and Norman Realty
State Register Appraiser
Titanium Solutions
Realtor
Norman and Norman Realty
Real Estate Broker and Agent
Education:
Dougherty Comprehensive High School
Albany State University
Lane College
Skills:
Reo Single Family Homes Listings Foreclosures Investment Properties Short Sales First Time Home Buyers Real Estate New Home Sales Relocation Investors Sellers
Apr 2010 to 2000 Wireless Customer Service Representative Loyalty and RetentionWindom Neckwear Company
Apr 1992 to 2000 Sales RepresentativeAFLAC Incorporated
Feb 2008 to Mar 2010 Reconciliation Account Manager II Large AccountsWisconsin Badger Camp Counselor 2005 to Aug 2005Spherion
Jun 2004 to Aug 2004 TSYS Customer Service Representative
Education:
Walden University M.S Leadership Specialization Project ManagementVillanova University 2009 Master in Business Analysis and Six SigmaColumbus State University 2007 B.S in Public Policy
Name / Title
Company / Classification
Phones & Addresses
Michael Windom Owner
Windom Neckwear Co Mfg Men's/Boy's Neckwear Ret Family Clothing