Time Warner Cable Jan 2012 - Jun 2014
Retention Specialist
Spectrum Business Jan 2012 - Jun 2014
Account Manager
Time Warner Cable Oct 2009 - Jan 2012
Personal Solution Advisor Residential Services
Time Warner Cable Jan 2009 - Oct 2009
Order Management Specialist
Cintas Jul 2008 - Oct 2009
First Aid and Safety Instructor and Route Sales Person
Education:
Highline College
Associates, Associate of Arts, General Studies
Skills:
Telecommunications Customer Satisfaction Customer Service Sales Business Customer Relationship Management Retention Strategies Solution Selling Salesforce.com Call Center Telephony Voice Over Ip Account Management Managed Services Call Centers Voip Public Speaking Direct Sales Fiber Coax Coaxial Cable