UnitedHealth Group since Jul 2009
Licensed Health Insurance Agent
Roanoke County Public Schools Aug 2008 - May 2009
7th Grade Remedial Reading Teacher
Pulaski County Public Schools Aug 2006 - May 2008
6th Grade Language Arts and Social Studies Teacher
Roanoke County Public Schools Aug 2005 - May 2006
9th and 10th Grade English Teacher
2003-2005 The Home Depot Sep 2003 - Aug 2005
Head Cashier
Education:
Radford University Graduate School 2005
Certification, Secondary English Education
Virginia Polytechnic Institute and State University (Virginia Tech) 2003
B.A, English; Minority Literature
Skills:
Itil V3 Foundations Certified Customer Service Training Secondary Education Education Process Improvement Medicare Health Insurance Hipaa
Microsoft Excel Organizational Effectiveness Microsoft Publisher Media Shout Self Motivated Team Player Outstanding Time Management Skills Microsoft Office Microsoft Word
Michelle Tate (1976-1980), Sue Czop (1983-1987), Denise Coughlin (1967-1970), Elaine Mumber (1975-1979), Donna Shortall (1968-1972), Joel Roy (2004-2008)