Completed five 4-hour modules of customer service training, ServeSafe completed five 8-hour modules of food safety training, Completed two 8-hour Microsoft Excel Beginners and Expert training- Philadelphia, PA
Skills
Customer Service Expert • Call Center Service Operation • Complaint Handling/Dispute Resolution • Sales Lead Generation • Data Entry/Records Management • Multiline Phone Use • MS Word • Excel and Access • Management Excellence
Double O Seven Jul 2011 - Jun 2013
Sales Associate and Cashier
Ascentive Software Jan 2007 - Jun 2011
Customer Support Supervisor
Comcast Apr 2002 - Jan 2007
Customer Service
Ascentive LLC Philadelphia, PA Jan 2007 to Jun 2012 Customer Support SupervisorComcast Cable Philadelphia, PA Apr 2002 to Jan 2006 Customer Service Billing Representative
Skills:
Customer Service Expert, Call Center Service Operation, Complaint Handling/Dispute Resolution, Sales Lead Generation, Data Entry/Records Management, Multiline Phone Use, MS Word, Excel and Access, Management Excellence,