At&T Sep 2008 - Jun 2016
Manager - Quality and M and P and Process
State of Arizona Sep 2008 - Jun 2016
Lean Manager
Valor Global Sep 2008 - Jun 2016
Chief of Staff
Education:
Grand Canyon University 2018
Doctorates, Doctor of Education, Education, Organizational Leadership
Keller Graduate School of Management of Devry University 2014 - 2015
Master of Business Administration, Masters, Management
Western International University 2005 - 2008
Master of Business Administration, Masters, Business Administration, Management, Business Administration and Management
Arizona State University 2002 - 2004
Bachelor of Applied Science, Bachelors, Global Studies
Fayetteville Technical Community College 1995 - 1997
Bachelor of Applied Science, Bachelors, Paralegal
Skills:
Team Leadership Telecommunications Call Centers Project Management Customer Satisfaction Customer Service Cross Functional Team Leadership Team Building Business Process Improvement Contact Centers Customer Experience Leadership Managed Services Microsoft Office Process Improvement Program Management Troubleshooting Vendor Management Voice Over Ip Voip Wireless Wireless Technologies
Tdg Aerospace Jun 2018 - Jan 2019
Animal Behavior Professional Intern
National Marine Mammal Foundation Jun 2018 - Jan 2019
Animal Care and Training Intern
Hubbs-Seaworld Research Institute Jun 2018 - Jan 2019
Research and Stranding Volunteer
Mote Marine Laboratory & Aquarium Chicago Zoological Society May 2017 - Aug 2017
Sarasota Dolphin Research Program Intern
Dolphins Plus May 2016 - Aug 2016
Veterinary and Research Intern
Education:
Princeton University 2014 - 2018
Phoenix Country Day School 2010 - 2014
Skills:
Research Animal Husbandry Team Leadership Laboratory Data Analysis Veterinary Medicine Microsoft Office Java Public Speaking Social Network Analysis Socprog Relationship Management
Languages:
English Latin Spanish
Certifications:
Wilderness First Aid Cpr Scuba Open Water American Red Cross Padi