New York Department of Youth and Community Development
Senior Planner
Action For Boston Community Development, Inc. Oct 2012 - Jun 2015
Manager of Program Evaluation and Program Development
City of New York, Administration For Children's Services Oct 2007 - Aug 2012
Program Analyst
New York City Department of Transportation 2006 - 2007
Emergency Management Coordinator and Analyst
2006 - 2007
Online Course Facilitator
Education:
Brandeis University 2012 - 2022
Doctorates, Doctor of Philosophy, Philosophy
Syracuse University - Maxwell School 2005 - 2006
Masters, Public Administration
Syracuse University 2006 - 2006
Hamilton College 1998 - 2002
Heller School For Social Policy and Management
Doctorates, Doctor of Philosophy
Tabor Academy
Maxwell School of Citizenship and Public Affairs
Brandeis University
Skills:
Program Evaluation Public Policy Policy Analysis Community Outreach Research Fundraising Grant Writing Editing Microsoft Office Stata Program Development Non Profits Data Analysis International Development Policy Grants Government Volunteer Management Program Management Public Speaking Community Development Qualitative Research Proposal Writing Strategic Planning Training Policy Analysis and Program Evaluation
Northampton Community College
Student
T-Mobile Aug 1996 - Jun 2012
Supervisor
Infonxx Mar 1995 - Aug 1996
Supervisor
Infonxx Jan 1995 - Jan 1996
Team Lead
County Clerk William Kattak Apr 1977 - Sep 1979
Legal Secretary
Education:
Northampton Community College 2013 - 2014
Associates, Paralegal Studies
High School Diploma John F Kennedy High School 1975 - 1979
John F Kenndy High School 1975 - 1979
Skills:
Leadership Customer Experience Telephone Skills Interpersonal Skill Team Building Human Resources New Hire Orientations Data Entry Customer Retention Customer Satisfaction Troubleshooting Software Documentation Vendor Management Team Leadership Process Improvement System Administration Quality Assurance Workforce Management Performance Management Program Management Supervisory Skills Cross Functional Team Leadership Training Time Management Employee Training Interviews Teamwork Coaching Wireless Call Centers Payroll Analysis Recruiting Monitoring Performance Hiring Access