Hennepin County since Nov 2004
Customer Services Rep
Hennepin County since Nov 2004
Taxpayer Service Center Representative
Macy's - Bloomington, MN Sep 1999 - Oct 2004
Manager
Education:
Minnesota School of Business 2009 - 2013
Bachelor of Applied Science (B.A.Sc.), Business Administration
Skills:
Customer Service Microsoft Office Powerpoint Microsoft Word Microsoft Excel Teamwork Data Entry Time Management Outlook Leadership Access Quickbooks Social Networking Team Building Telephone Skills Event Planning Human Resources Organizational Development Management Strategic Planning Training Nonprofits
Volunteers of America of Minnesota - Edina since Feb 2013
IT Technician
ECMC - Oakdale, MN Aug 2011 - Jan 2013
Enterprise Desktop Support Technician
ECMC - Oakdale, MN Jun 2007 - Jul 2011
Corporate Services Representative
Diriye Concepts - www.diriye.com Mar 2008 - Jan 2011
Freelance Web-Designer
ECMC - St. Paul (Downtown) Jul 2005 - Aug 2006
Administrative Assistant
Education:
University of Minnesota-Twin Cities 2008 - 2012
B.S., Technical and Scientific Communication
Skills:
Leadership Troubleshooting Technical Support Technical Writing Team Leadership Customer Service Analysis Project Management Program Management Project Planning Web Design Server Administration
Languages:
Somali
Certifications:
Nimble Installation and Operation Professional (Niop) Onbase Certified System Administrator Nimble Storage