339 Attenborough Dr #202, Rosedale, MD 21237 • (443)7255702
Baltimore, MD
Jackson, MS
Hattiesburg, MS
106 Ramsey Ct, Joppa, MD 21085
Work
Company:
Comcast corporation
Mar 2006
Position:
Corporate trainer
Education
School / High School:
University of Phoenix, Online Campus
Jun 2010
Specialities:
Master of Arts in Education/Adult Education & Training
Skills
Coaching • Public Speaking • Conflict Resolution • Project Management • Curriculum Development • Powerpoint • Customer Service • Microsoft Office • Outlook • Microsoft Word • Microsoft Excel • Healthcare • Teaching • Staff Development • Process Improvement • Instructor Led Training • Employee Relations • Resume Writing • Leadership Development • Call Centers • Team Building • Leadership • Training • Customer Satisfaction • Sales • Management • Analysis • Software Documentation • Organizational Development • Performance Management • Human Resources • Employee Training • Program Management • Recruiting • Mentoring • Telecommunications • Team Leadership • Customer Experience • Microsoft Outlook • Business Process Improvement • Contact Centers
Interests
Social Services • Children • Civil Rights and Social Action • Education • Human Rights • Animal Welfare
Wict Dc/Baltimore Chapter
Co-Chair, Mentor Program 2019
Comcast Apr 2018 - Oct 2018
Trainer To Program Manager Graduate
Magnolia Charm Apr 2018 - Oct 2018
Managing Partner
Comcast Apr 2018 - Oct 2018
Senior Leadership Development Professional
Blue Cross & Blue Shield of Mississippi Jul 2000 - Nov 2005
Training Coordinator I
Education:
University of Phoenix 2008 - 2010
Masters, Master of Arts, Education
The University of Southern Mississippi 1997 - 1997
Bachelors, Bachelor of Science, Criminal Justice
North Forrest High School 1987 - 1990
Skills:
Coaching Public Speaking Conflict Resolution Project Management Curriculum Development Powerpoint Customer Service Microsoft Office Outlook Microsoft Word Microsoft Excel Healthcare Teaching Staff Development Process Improvement Instructor Led Training Employee Relations Resume Writing Leadership Development Call Centers Team Building Leadership Training Customer Satisfaction Sales Management Analysis Software Documentation Organizational Development Performance Management Human Resources Employee Training Program Management Recruiting Mentoring Telecommunications Team Leadership Customer Experience Microsoft Outlook Business Process Improvement Contact Centers
Interests:
Social Services Children Civil Rights and Social Action Education Human Rights Animal Welfare
Mar 2006 to 2000 Corporate TrainerNorthwestern Mutual Financial Network Flowood, MS Dec 2005 to Mar 2006 Securities/Insurance ProcessorBlue Cross & Blue Shield of Mississippi Flowood, MS Jul 2000 to Nov 2005 Training Coordinator I
Education:
University of Phoenix, Online Campus Jun 2010 Master of Arts in Education/Adult Education & TrainingUniversity of Southern Mississippi Hattiesburg, MS Aug 1997 Bachelor of Science in Criminal Justice
Name / Title
Company / Classification
Phones & Addresses
Monika Mcghee Principal
Thoughts 'n Motion Creations Business Services at Non-Commercial Site · Business Services, Nec, Nsk · Nonclassifiable Establishments
I'm a funny, outspoken, confident, persnickety young woman who is continuously striving to better herself and the lives of other people that she may touch.