Monroe Edward Douglass

Business Manager

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Location:

11910 Olive Blvd, Creve Coeur, MO 63141

Industry:

Consumer Services

Work:

Plaza Motors
Business Manager
At&T Dec 2003 - Dec 2010
Service Representative
Costello Leasing Aug 2003 - Dec 2003
Sales Manager

Education:

Saint Louis University 1985 - 1989
Bachelors, Bachelor of Arts, Communication, Business William Mckinley High School 1985
Mckinley High School, St. Louis, Mo

Skills:

Customer Satisfaction
Sales
Customer Retention
Project Planning
Negotiation
Customer Service
Team Building
Project Coordination
Sales Management
Management
Account Management
Leadership
Process Improvement
Contract Negotiation
Strategic Planning
Training
Microsoft Excel
Operations Management
Social Media
Microsoft Office
Outlook
Event Management

Servicenow Solutions Architect

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Location:

327 north Floridale Ave, Saint Louis, MO 63135

Industry:

Hospital & Health Care

Work:

Express Scripts since Jul 2010
Testing & OPS Analyst
Express Scripts Inc. since Jul 2010
Testing & OPS Analyst
Express Scripts since Feb 2009
Pharmacy Technician
Express Scripts since Feb 2002
Physician Response Advocate
Kennedy Union Operations Oct 2006 - Dec 2008
Student Manager Operations

Education:

University of Dayton 2004 - 2008
BA, General Studies, Business, MIS, Psychology Graduate School
M.B.A. and I.T.M University of Dayton
B.A, Business General StudiesStudied Accounting, Marketing, Statistics, Project Management, Operations Management, Database Management and Webster

Skills:

Customer Service
Access
Javascript
Software Development
Sql
Business Analysis
Agile Methodologies
Jira
Css
It Service Management
Itil Certified
Wordpress
Php
Application Development
Agile
Visual Studio
Html Scripting
Public Speaking
Visual C++
Mysql
Cpanel
Xml
Angularjs
Management
Process Improvement
Leadership

Interests:

Llc
Color Coded Kids
Genius Kitchen
Tasty
Community
Sweet Sadie Candy Shop
Arts and Entertainment
Org
Bdotadot5
Sports League
Personal Trainer
Nba
Mo Spoon
Health/Beauty
Beauty
Charity Organization
Hubcity Entertainment
Performance Physical Therapy Llc
Hidden Cash Stl
Costume Shop
Courtney Johnson
Alana Noel
Brooks Basketball Academy
Hybrid Real Estate
Larry Hughes Basketball Academy
Underground Kingz Barbershop
Candy Store
Journalist
Poka Jones
Flyer Nation
The El Macguyver Universe
Trey Burke Enterprise
Goal Driven Counseling
Mental Health Service
Show
Shotbykennedy
Restaurant
Vegan With Curves
Martial Arts School
Riddle Me This
Donut Shop
Barber Shop
Ryan Davis
Rudy Flyer
Landscape Company
Famouslos32
Princeton University Athletics
Movie
Pet Supplies
Team St
Solecollector
Louis Community
Duck Donuts
Jewelry/Watches
Bigplay
Danrue
Louis Surge Women's Basketball
Gym/Physical Fitness Center
Clothing (Brand)
Unity Alert
Warfriends
Nba 2K
Private School
Nba 2K15
Physical Therapist
Games/Toys
Tv Channel
Zeke's B B Que
School Sports Team
College and University
Filayyyy
News and Media Website
Evermarker
Comedian
Don Lemon Cnn
Korporate
Mo Betta Sports
Tv Show
Health and Wellness Website
Company
University of Dayton Hangar
Mat Club Jiu Jitsu
Sports
Bowling Alley
Justice For Mike Brown
Chaminade College Preparatory School St
Drew Hanlen
Iota Epsilon
Coach
Real Estate Service
Sports Event
Chaminade Athletics
Underwatergardeners
24 Scientist/24 Nation
Gracefultouch
Nature Boy
Justin Taylor Pure Sweat
Ketchapp
Musician
Carlos Davis
Eyes Don't Lie
Musician/Band
University of Dayton Alumni
Black and Married With Kids
We Support Our 5
Internet Company
Woop Radio
Louis
Slamball
I Love Hip Hop
Sports Team
Entertainment Website
Bank
Classic Man
Video Game
Living With Cp Foundation
Bradley Beal Basketball Camp
Real Stl News
Stringz Emb
Carbajal's Garden Center
Writer
William Singe
African Palace Bar and Grill
Sneaker Kyngs Customs
Cosmetic and Personal Care
Pro Bodybuilder
Art
Cause
Record Label
Blackdoctor
Computer Training School
Websites By Bri
Food and Beverage Company
Footwear Store
Nike Basketball
Loan Simple
Sports and Recreation
Bradley Beal
Nonprofit Organization
Website
L Butter Hair and Body Cream Llc
Chilli69Palmer
Athlete
Product/Service
Artist
Local Business
The Tarboy Williams Producer Page
Eliteam Stl
African Restaurant
Magazine
Hd Fitness
Ball In the Family
Colin Kaepernick
Balliswife Tv
Magnolia C'est Bon
Anthony Cook
Brother Henderson
Ta Nehisi Coates
Dormtainment
Radio Station
Community Organization
Public Figure
Io Sono Clothing Brand
Future Leaders of Ferguson
Chaminade Basketball
Creative Tee's and More
Media/News Company
Simeon Williams
Design and Fashion
1St Phorm

Certifications:

Itil V3 Certification