Morgan B Allen

US Patent:

20210168081, Jun 3, 2021

Filed:

Feb 10, 2021

Appl. No.:

17/172446

Inventors:

- Charlotte NC, US
William August Stahlhut - The Colony TX, US
Kamesh R. Gottumukkala - Concord CA, US
Siten Sanghvi - Jersey City NJ, US
Stephen T. Shannon - Charlotte NC, US
Morgan S. Allen - Charlotte NC, US
Christopher L. Rice - Charlotte NC, US

International Classification:

H04L 12/851
H04L 12/927
H04L 12/911
G06Q 40/02
G06Q 30/02
G06Q 10/06
G06Q 10/10
H04L 12/859

Abstract:

This application describes apparatus and methods for using edge-computing to control resource distribution among access channels, such as a retail banking center. Edge-nodes may be configured to move a product display in response to detected or expected customer traffic flow in or near a retail location. Edge-nodes may be configured to redirect resources provided by a cloud computing environment to or away from the retail location. Based on customer traffic flow, edge-nodes may direct customers/resources to a retail location and ensure the retail location provides a predetermined quality of service.

US Patent:

20200412654, Dec 31, 2020

Filed:

Jun 26, 2019

Appl. No.:

16/452862

Inventors:

- Charlotte NC, US
William August Stahlhut - The Colony TX, US
Kamesh R. Gottumukkala - Concord CA, US
Siten Sanghvi - Jersey City NJ, US
Stephen T. Shannon - Charlotte NC, US
Morgan S. Allen - Charlotte NC, US
Christopher L. Rice - Charlotte NC, US

International Classification:

H04L 12/851
H04L 12/927
H04L 12/911
H04L 12/859
G06Q 30/02
G06Q 10/06
G06Q 10/10
G06Q 40/02

Abstract:

This application describes apparatus and methods for using edge-computing to control resource distribution among access channels, such as a retail banking center. Edge-nodes may be configured to move a product display in response to detected or expected customer traffic flow in or near a retail location. Edge-nodes may be configured to redirect resources provided by a cloud computing environment to or away from the retail location. Based on customer traffic flow, edge-nodes may direct customers/resources to a retail location and ensure the retail location provides a predetermined quality of service.

US Patent:

20190130094, May 2, 2019

Filed:

Oct 26, 2017

Appl. No.:

15/794964

Inventors:

- CHARLOTTE NC, US
Manu Jacob Kurian - Dallas TX, US
Morgan Stewart Allen - Waxhaw NC, US

International Classification:

G06F 21/44
H04L 29/06
G05B 15/02

Abstract:

Embodiments of the invention are directed to a system, method, or computer program product for authentication protocol elevation triggering based on situational instance. In this regard, the invention provides a dynamic platform for structuring a robotic process automation (RPA) application for determining authentication requirements in real-time by converting a user device into a virtual workstation. The invention configures a robotic process automation application for interacting with a first user interface of the first device application to identify situational events in real time. Another aspect of the invention is directed to escalating, in real-time, a level of authentication required for the user to execute the user activity based on at least the situational event identified by the robotic process automation application.