Insight
Cisco Services Specialist
Convergys Jan 2009 - Jun 2012
Service Sales Representative
Datalink Jan 2009 - Jun 2012
Cisco Services Renewals Specialist
International Translators Jan 2007 - May 2008
Office and Customer Accounts Manager
Humana Jan 2001 - Oct 2006
Contact Center Supervisor
Education:
Lakeland University 1999 - 2002
Bachelors, Marketing, Business
University of Phoenix
Masters, Organizational Management
Skills:
Strategic Planning Customer Service Process Improvement Microsoft Excel Project Management Lean Manufacturing Marketing Strategy Change Management Six Sigma Continuous Improvement Team Building Marketing Social Media Operations Management Coaching Team Leadership Project Planning Manufacturing Insurance
Datalink since Jun 2012
Account Rep - Cisco SmartNet
Convergys Jan 2009 - Jun 2012
Service Sales Representative
International Translators Jan 2007 - May 2008
Office/Customer Accounts Manager
Humana Insurance Jan 2001 - Oct 2006
Contact Center Supervisor
Little Rapids Corporation 1996 - 1997
Admin
Education:
Lakeland College 1999 - 2002
Bachelors, Business and Marketing
University of Phoenix
Masters, Organizational Management
Skills:
Strategic Planning Customer Service Process Improvement Microsoft Excel Project Management Lean Manufacturing Marketing Strategy Change Management Six Sigma Continuous Improvement Team Building Marketing Social Media Operations Management Coaching Team Leadership Project Planning Manufacturing Insurance