Skyward, A Verizon Company
Software Qa Engineer
Columbia Sportswear Aug 2015 - Dec 2016
Ecommerce Qa Tester
Columbia Sportswear Aug 2013 - Aug 2015
Customer Care Training and Quality Specialist
Netflix Sep 2011 - Jul 2012
Customer Service Supervisor
Netflix Aug 2010 - Sep 2011
Csr
Education:
University of Oregon 2006 - 2010
Bachelors, Bachelor of Science, Political Science and Government, Political Science, Government
Canby High School 2006
Skills:
Customer Service Team Leadership Call Centers Customer Experience Technical Support Telephone Skills Software Quality Assurance Leadership Curriculum Design Microsoft Office Os X Customer Satisfaction Time Management Outlook Microsoft Excel Training Workforce Management Social Media Management Customer Retention Data Entry