Future Energy Services Nov 2013 - Jul 2014
Dispatcher
Verizon Wireless Nov 2013 - Jul 2014
Customer Service Representative
Nrpgi Independent Instructor Nov 2013 - Jul 2014
Professional Golf Instructor
Intuit 2005 - 2008
Technical Support Agent Tier Ii
Aol 2004 - 2005
Retention Specialist
Education:
Pima Community College
University of Arkansas
Skills:
Customer Service Retail Sales Technical Support Quickbooks Training Small Business Customer Satisfaction Microsoft Office Coaching Finance Leadership Marketing Retail Sales Windows Account Management Contract Negotiation E Commerce Call Center Visual Basic Dispatching Dispatchers Fleet Management Fleet Operations Fleet Optimization Management Golf Inventory Management Customer Experience Start Ups Golf Instruction Social Media Marketing Outlook Process Improvement Microsoft Excel Microsoft Word Employee Training Strategic Planning Powerpoint Public Speaking Negotiation Cross Functional Team Leadership Access Leadership Development Online Advertising Vendor Management Payroll Golf Course Management Tournaments Club
Interests:
Golf Instruction and Lifetime Student Bible Study Helping Others In Need
2008 to 2000 NRPGI Certified Golf InstructorIntuit, Inc Tucson, AZ 2005 to 2008 Technical Support Customer Service Agent; Tier Two Technical Support SpecialistAT&T Wireless/Cingular Wireless Tucson, AZ 2004 to 2005 Retail Sales Rep; SME (Smart Media Expert)Digital Tech, LLC Nashville, TN 2002 to 2004 Technical Support Sales Contractor (cable services)J.B. Hunt Transport, Inc Lowell, AR 2000 to 2002 Customer Service Technical Representative/Weekend shift
Education:
Pima County Community College Tucson, AZ 2005 to 2006 Accounting and General Accounting PrinciplesUniversity of Arkansas Fayetteville, AR 1994 to 1995 Bachelor of Science in Social SciencesUniversity of Central Arkansas Conway, AR 1993 to 1994 Social SciencesCoastal Carolina Community College Wilmington, NC 1991 to 1993 core curriculum
Skills:
Technical Support for software, hardware, operating systems, peripherals, from PCs to advanced networks.