Customer Service • Crm • Employee Relations • Training • Medical Devices • Process Improvement • Employee Training • New Hire Orientations • Cross Functional Team Leadership • Performance Management • Onboarding • Recruiting • Team Building • Quality Assurance • Salesforce.com • Account Management • Management • Leadership • Microsoft Office • Team Leadership
The Home Depot
Customer Service
Joerns Healthcare May 2013 - May 2014
Customer Care Supervisor and Training and Development
Joerns Healthcare Jan 2013 - May 2013
Customer Care Training and Support Specialist
Joerns Healthcare Mar 2011 - Sep 2012
Customer Care Supervisor
Joerns Healthcare Aug 2010 - Mar 2011
Customer Relationship Liaison
Education:
University of Wisconsin - Stevens Point 2006 - 2010
Bachelors, Bachelor of Arts, Communication
Skills:
Customer Service Crm Employee Relations Training Medical Devices Process Improvement Employee Training New Hire Orientations Cross Functional Team Leadership Performance Management Onboarding Recruiting Team Building Quality Assurance Salesforce.com Account Management Management Leadership Microsoft Office Team Leadership
Jan 2013 to 2000 Training and Process DevelopmentCustomer Care Supervisor May 2011 to Sep 2012Customer Relationship Liaison Aug 2010 to May 2011Walgreens
Jun 2009 to Aug 2010Mimi Maternity
Jul 2005 to Aug 2006
Education:
University of Wisconsin Stevens Point Chaska, MN May 2010 Bachelor of Arts in Communication