Otis P Pruitt

Outside Sales

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Location:

Raleigh, NC

Industry:

Building Materials

Work:

Skills:

Custom Millwork Design
Molding
Materials
Building Materials
Wood
Purchasing
Contract Negotiation
Doors
Pricing
Sales Operations
New Business Development
Account Management
Pricing Strategy
Sales Management

Global Operations

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Location:

Evansville, IN

Industry:

Telecommunications

Work:

At&T Nov 2013 - Nov 2014
Retail Sales Representative
At&T Nov 2013 - Nov 2014
Global Operations
At&T Jul 2012 - Nov 2013
Manager on Duty
At&T Oct 2009 - Jul 2012
Technical Support Specialist
At&T May 2009 - Oct 2009
Business Care Specialist

Education:

Nashville State Community College 2013 - 2015
Associates, Telecommunications, Computer Systems Nashville State Community College 1979 - 1981
Associates

Skills:

Technical Support
Training
Customer Satisfaction
Customer Retention
Customer Service
Microsoft Office
Program Management
Public Speaking
Team Building
Telecommunications
Troubleshooting
Wireless
Team Leadership
Call Centers
Sales
Customer Experience
Mobile Devices
Marketing
Sales Management
Management
Leadership
Account Management
Retail
Voip
Strategic Planning
Problem Solving
Networking
Ip
Vendor Management
Unified Communications
Employee Training
Wireless Networking
New Business Development
Project Management
Event Planning
Data Center
Direct Sales
Integration
Cloud Computing
Leadership Development
Managed Services
Sales Operations
Security
Testing

Otis Pruitt

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Marketing Manager

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Work:

Otis Pruitt Evansville, IN

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Work:

AT&T

2012 to 2000
Data Support Specialist AT&T
Evansville, IN
2009 to 2012
Business Customer Service Representative Berry Plastics
Evansville, IN
2008 to 2009
Machine Operator Edwards Concrete
Evansville, IN
2007 to 2008
Laborer

Skills:

4+ years experience in the customer service field. Subject Matter Expert, in AT&T billing systems and base Data Specialist, in AT&T data tools and knowledge base. Multi task daily in customer service rep support. Able to effectively de-escalate irate customers in a timely and cost efficient manner. Excellent communication and problem solving skills. Knowledge in operating and Windows based programs, (i.e., Word, Excel, PowerPoint)