Dept of Corrections Probation and Parole
Cjit
Scott's Lawn Service Dec 2013 - Feb 2016
Data Entry
First Choice Coffee Aug 2014 - Jan 2016
Accounts Receivable Specialist
Verizon Wireless Sep 2007 - Dec 2013
Customer Service Representative
Education:
Miami Dade College 2004
Associates, Associate of Arts
Miami Dade College 2002 - 2004
Associates, Associate of Arts
Skills:
Call Centers Customer Experience Sales Outlook Cold Calling Administrative Assistants Customer Satisfaction Data Entry Telephone Skills Customer Retention Customer Service Training Microsoft Office Account Management Time Management Team Building Team Leadership Telecommunications Microsoft Excel Management Wireless Process Improvement Strategic Planning Microsoft Word Troubleshooting Public Speaking Powerpoint Project Management
Dec 2013 to 2000 Data Entry Clerk/RecruiterVerizon Wireless Alpharetta, GA Oct 2008 to Dec 2013 Customer Service AdvocateRoyal Caribbean Miami, FL Oct 2007 to Jun 2008 Data Entry ClerkATT Mobility Ocala, FL Oct 2005 to Sep 2007 Customer Service Representative
Education:
Miami Dade College Miami, FL 2004 A.S. in Funeral Sciences
Skills:
Microsoft Office Suite Word, Excel, Power Point, Outlook, Access, PeopleSoft HR, Windows 2000, Windows 95, Windows 98