Comcast Cable
Technical Operations Supervisor
Us Army 1977 - 1995
Sergeant First Class
Comcast Cable 1977 - 1995
Technical Operations Analyst
Education:
Comcast University 2006
Hawaii Pacific University 1992 - 1995
Pikes Peak Community College 1984 - 1986
Associates, General Studies
Skills:
Coaching Social Media Public Speaking Team Building Training Telecommunications Ip Phones Os X Internet Services Technology Transfer Digital Video Telephony Telecommunications Systems Broadcast Television Cable Modems Cable Broadband Power Cables Wireless Wireless Networking Customer Satisfaction Customer Retention Teaching Adults Network Architecture Business Service Management Internet Telephony Mobile Telephony Iphone Support Quality Control Network Security Networking Broadband Call Centers Voip Fiber Optics Troubleshooting Ip Ethernet Leadership
Principal Technical Support Engineer at Kronos Incorporated
Location:
Hudson, Massachusetts
Industry:
Computer Software
Work:
Kronos Incorporated - Chelmsford, MA since Jun 2008
Principal Technical Support Engineer
SimpleTuition - Boston, MA Oct 2007 - Apr 2008
Web Application Developer
Progress Software - Bedford, MA Nov 2006 - Oct 2007
Software Support Engineer
Parametric Technology Corporation - Needham, MA Jan 2005 - Nov 2006
Software Support Engineer
Education:
Brandeis University 2009 - 2014
Master of Science (M.S.), Information Security
University of Massachusetts, Amherst 2000 - 2004
Bachelor of Science (B.S.), Computer Science
Skills:
Information Management Information Security Management Information Assurance HIPAA Computer Forensics Network Security Cloud Computing Encryption Web Application Design MVC Hibernate Java SQL Server MySQL JBoss Tomcat Apache Servlets JSP JavaScript Computer Hardware Incident Analysis Incident Management Disaster Recovery Disaster Preparedness Disaster Response LDAP Active Directory SSO Microsoft SQL Server JBoss Application Server SQL Security Troubleshooting Enterprise Software jQuery
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