Boston Housing Authority
Help Desk Specialist
Cambridge Associates
Desktop Support Analyst
Eaton Vance Nov 1, 2016 - Feb 2018
Help Desk Specialist
Massbiologics Apr 2016 - Oct 2016
It Helpdesk Intern
Securitas Security Services Usa, Inc. Feb 2014 - May 2016
Security Officer
Education:
University of Massachusetts Boston 2014 - 2016
Bachelors, Management
University of Massachusetts Boston 2015 - 2015
Bachelors
Quincy College 2011 - 2013
Associates, Business Administration, Management, Business Administration and Management
Skills:
Information Technology Interpersonal Communication Abilities Active Directory Wds Network Administration Shell Scripting Customer Service Microsoft Office Microsoft Word Microsoft Powerpoint Microsoft Excel Microsoft Outlook Microsoft Project Microsoft Access Microsoft Sql Server Relational Databases Mac Os Ubuntu Virtualization Windows Scripting Amazon Web Services Mongodb Perl Sql Html Css Windows Remote Desktop Powershell Sales Security Financial Accounting Tax Preparation Microsoft Exchange Mobile Device Management Computer Hardware Troubleshooting Remote Troubleshooting Sharepoint Itil Pharmaceutical Industry Video Conferencing Windows 7 Employee Training Interviewing Public Speaking Polycom Video Conferencing Webex Citrix Xendesktop Dell Computers Peripherals Windows 10 Business Analysis
Certifications:
Technical Sales: the Role of the Sales Engineer Hdi Certified Customer Service Representative (Hdi)