Paul David Stephens

US Patent:

7657436, Feb 2, 2010

Filed:

Mar 30, 2001

Appl. No.:

10/240614

Inventors:

Kevin Elmore - Danville CA, US
Vince Hoeser - Lafayette CA, US
David Horn - San Francisco CA, US
Linda Horne - Oakland CA, US
Charles Kaake - San Francisco CA, US
Kevin Kelly - Denver CO, US
Mark Mabel - Missoula MT, US
Hal Rodriguez - San Francisco CA, US
Paul Stephens - San Francisco CA, US
Vadim Pokotylo - Castro Valley CA, US
Girish Bakhru - San Francisco CA, US

Assignee:

Convergys CMG Utah, Inc. - Salt Lake City UT

International Classification:

G06F 17/60

US Classification:

705 1, 705 26

Abstract:

A comprehensive electronic business support system comprises three layers: (1) the business layer, including various smart components which unify data and business processes across all customer interactions; (2) the integration layer, including various communications messaging interfaces and enterprise application integration adapters, which provide a flexible, automated, and process driven solution for integrating across business applications and operations support systems; and (3) the presentation layer, including various customer views, which are presented via particular business portals. A smart component server provides the core services and comprehensive business process logic required to successfully conduct business online. The communications messaging interfaces integrate with back-office systems for functions such as billing, provisioning, and interconnection.

US Patent:

8473303, Jun 25, 2013

Filed:

Jan 19, 2010

Appl. No.:

12/689782

Inventors:

Kevin Elmore - Danville CA, US
Vince Hoeser - Lafayette CA, US
David Horn - Berkeley CA, US
Linda Horn - Oakland CA, US
Charles Kaake - San Francisco CA, US
Mark Mabel - Missoula MT, US
Kevin Kelly - Denver CO, US
Hal Rodriguez - San Francisco CA, US
Paul Stephens - San Francisco CA, US
Vadim Pokotylo - Castro Valley CA, US
Girish Bakhru - San Francisco CA, US

Assignee:

NetCracker Technology Solutions Inc. - Cincinnati OH

International Classification:

G06Q 10/00

US Classification:

705 1

Abstract:

A comprehensive electronic business support system comprises three layers: (1) the business layer, including various smart components which unify data and business processes across all customer interactions; (2) the integration layer, including various communications messaging interfaces and enterprise application integration adapters, which provide a flexible, automated, and process driven solution for integrating across business applications and operations support systems; and (3) the presentation layer, including various customer views, which are presented via particular business portals. A smart component server provides the core services and comprehensive business process logic required to successfully conduct business online. The communications messaging interfaces integrate with back-office systems for functions such as billing, provisioning, and interconnection.

US Patent:

58754423, Feb 23, 1999

Filed:

Aug 3, 1992

Appl. No.:

7/923634

Inventors:

Lloyd Eugene Jordan - Austin TX
Martin Jay Sirkin - Austin TX
Paul Edwin Stephens - Cedar Park TX

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06F 1730

US Classification:

707 2

Abstract:

A method, system and process for enhancing a database server by improving dynamic memory allocation and memory copying during the process of reconstructing a data structure from a communication buffer.

US Patent:

54128056, May 2, 1995

Filed:

Aug 3, 1992

Appl. No.:

7/923633

Inventors:

Lloyd E. Jordan - Austin TX
Martin J. Sirkin - Austin TX
Paul E. Stephens - Cedar Park TX

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06F 1700

US Classification:

395600

Abstract:

A method, system and process for enhancing a database server by improving memory allocation and memory copying during the process of reconstructing a data structure.