Salt Lake City Community College- Salt Lake City, UT
2015
Specialities:
Associate of Science in Biology
Skills
Agile/SCRUM development methodology • Windows Server Operating Systems 2000-2007 • Mac OSX and Ubuntu and Windows Desktop O... • software testing and quality assurance p... • computer building • maintenance • hardware repair • software troubleshooting • and problem resolution
Novetta
Software Quality Assurance Engineer
Nu Skin Enterprises Aug 2002 - Mar 2011
Operations Analyst
Xactware Aug 2002 - Mar 2011
Quality Assurance Analyst
Convergys 2002 - 2003
Technical Support Professional
Education:
Salt Lake Community College 2005 - 2008
Utah Valley University
Skills:
Process Improvement Quality Assurance Data Analysis Microsoft Excel Troubleshooting Sap Customer Service Microsoft Office Analysis Testing Sql Software Documentation Automated Software Testing Agile Methodologies Sql Server Business Intelligence Studio Scrum Database Structures and Design Mac Osx and Ubuntu and Windows Desktop Operating Systems Windows Server Operating Systems
Jan 2012 to 2000 Quality Assurance AnalystNuskin Enterprises Provo, UT Jan 2003 to Jan 2011 Operations Analyst/ Technical SupportConvergys Provo, UT Jan 2002 to Jan 2003 Professional technical support for Microsoft WindowsGE Medical Salt Lake City, UT Jan 1996 to Jan 1997 Software Co-op
Education:
Salt Lake City Community College Salt Lake City, UT 2015 Associate of Science in BiologyUtah Valley University Computer Science
Skills:
Agile/SCRUM development methodology,Windows Server Operating Systems 2000-2007, Mac OSX and Ubuntu and Windows Desktop Operating Systems from 95-7,software testing and quality assurance processes, computer building, maintenance, hardware repair, software troubleshooting, and problem resolution