Georgetown University Law Center Degree - J.D. - Law Troy University Degree - M.S. - Counseling and Psychology University of Florida Degree - B.A. - Sociology
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Director, Global Lead of Service Desk
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Global Lead For Service Desks
Skills:
Service Desk Business Process Improvement It Strategy It Management Itil Business Analysis It Service Management Process Improvement Change Management Program Management Management Governance Business Process Information Technology Project Management It Operations Outsourcing Leadership It Outsourcing Knowledge Management Vendor Management Business Intelligence Service Delivery Business Transformation Project Portfolio Management Pmo Integration Project Delivery Pmp Crm