Paula M Thomas

Paula Christine Thomas Shelby, NC

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Work:

Personnel Services Unlimited

Jun 2014 to Dec 2014
Representative GSM Services
Gastonia, NC
Nov 2013 to Jun 2014
Front Desk Coordinator Wilkinson Animal Hospital
Gastonia, NC
Oct 2004 to Apr 2005
Front Desk Financial Receptionist H. Zack Smith, D.D.S
Fayetteville, NC
Sep 1997 to Mar 2004
Office Manager/Financial Coordinator

Education:

Skills:

Strong communication skills, with the ability to communicate effectively with both staff and the general public. Maintenance of sensitive medical records (HIPPA/OSHA), receiving commendations for thoroughness and accuracy in completion of reports and patient documentation. Strong customer relations skills achieved by practicing techniques to exercise diplomacy and employ active listening skills. Developed trust, personal rapport, and strong working relations with staff and clients Interpreted monthly financial statements and researched computer and billing errors. Identified and implemented process improvements to reduce future errors Strong mathematical and computational skills. Collections both in person and on phone.