City of Minneapolis - Business Information Services Department
Apr 2007 to Mar 2011 Business AnalystCity of Minneapolis - Business Information Services Department
Aug 2006 to Apr 2007 Business AnalystIBM Overland Park, KS May 2004 to Apr 2006 Business AnalystTechnical Constultant
Jul 2003 to Nov 2003 Business Analyst and Prime Contractor LeadResponse and Surveillance Systems
Jan 2003 to Jun 2003 Call Center SpecialistA B Consulting Saint Paul, MN Sep 2000 to May 2002 Technical Consultant - Telecommunications and Call CentersNorstan Communications Minnetonka, MN Jan 1999 to Sep 2000 Call Center Technology ManagerNorstan Communications
1998 to 1999 Business Applications Consultant - Call Center ManagerNorstan Communications
1996 to 1998 Business Applications Consultant - Technical AnalystAspect Call Centers
1994 to 1996 Business Applications Consultant - InstallationTRU
1989 to 1994 Product SpecialistNorstan Communications
1986 to 1989 Systems Design CoordinatorMinnesota Public Radio
1983 to 1986 ManagerMinnesota Public Radio Saint Paul, MN 1981 to 1986 Manager Telephone ServicesMinnesota Public Radio
1982 to 1983 Head ReceptionistMinnesota Public Radio
1981 to 1982 Receptionist
Education:
Northland College Ashland, WI Bachelor of ArtsSaint Mary's University Master of Science in Telecommunications