2012 to 2000 Software Quality Assurance Analyst IIAirbnb.com San Francisco, CA 2011 to 2012 User Support Specialist II, Payments SpecialistBank of America, NA Concord, CA 2006 to 2010 VP; CA Systems Test Execution ManagerBank of America, NA Concord, CA 2000 to 2006 VP; Systems Software Test AnalystBank of America, NA Concord, CA 1999 to 2000 Internal Operations AnalystBank of America, NA Concord, CA 1998 to 1999 Sr. Operations OfficerBank of America, NA Concord, CA 1997 to 1998 Money Transfer Customer LiaisonBank of America, NA Concord, CA 1995 to 1997 Customer Service Representative
Education:
Golden Gate University San Francisco, CA 2004 BS in Computer Information SystemsHeald College Concord, CA 2002 AAS in Computer TechnologyHeald College Concord, CA 2001 AAS in Electronics Technology