JCPenney Plano, TX 2011 to Apr 2013 IT ManagerJCPenney Salt Lake City Shared Services Center Salt Lake City, UT May 1999 to Dec 2010 Call Center DiretorJCPenney Dallas, TX Jun 1995 to May 1999 Store Systems Technical Support ManagerJCPenney Waxahachie, TX Apr 1989 to Jun 1995 Senior Merchandise ManagerWalmart Waxahachie, TX Apr 1985 to Jun 1989 Assistant Store Manager
Skills:
Retail Sales, Customer Service, and Retail Store Managment. Microsoft Office: Word, Excel, PowerPoint, Visio, Project, SharePoint and CRM applications (Remedy, Scopus, etc.) Administration experience Telephony Platforms: Nortel PBX, IVR & CCMS and Avaya CHDM Certification - Certified Help Desk Manager (Help Desk Institute)
Googleplus
Phillip Page
Education:
Northwood University - Sport and Entertainment Management
Terrence Mason, Norma Wallace, Reginald Cox, Josephus Womack, Linda Porter, Rose Currin, Susan Upchurch, Ron Cline, Kenneth Thomas, Rex Page, Thomas Cameron