Shady Grove Adventist Hospital 9901 Medical Center Drive, Rockville, MD 20850
Suburban Hospital 8600 Old Georgetown Road, Bethesda, MD 20814
Education:
Medical School University of Maryland At Baltimore / Professional Schools Graduated: 1980 Medical School Med Coll Penn Graduated: 1980 Medical School Washington Hospital Center Graduated: 1980
Dr. Trinh graduated from the University of Maryland School of Medicine in 1980. He works in Silver Spring, MD and specializes in Infectious Disease. Dr. Trinh is affiliated with Adventist Healthcare Shady Grove Medical Center, Holy Cross Hospital and Suburban Hospital.
Dr. Trinh graduated from the Med & Pharm Univ, Ho Chi Minh City, Vietnam (942 01 Eff 1/83) in 1975. She works in Philadelphia, PA and specializes in Family Medicine and Obstetrics & Gynecology. Dr. Trinh is affiliated with Einstein Medical Center Of Philadelphia.
Verizon Business
Connected Solutions Consultant
Verizon 2002 - 2007
Supervisor, Business Service Center
Verizon Wireless 2002 - 2007
Connected Solutions Consultant
Skills:
Call Centers Telecommunications Account Management Wireless Customer Satisfaction Team Leadership Customer Retention Customer Experience Team Building Training Leadership Customer Service Mobile Devices Management Sales Call Center Strategic Partnerships Supervising Customer Support B2B Business Analysis Business Process Improvement Microsoft Excel Change Management Multi Tasking Subject Matter Experts Vendor Management Technical Support Process Improvement Internal Communications Contact Centers Career Development Wireless Technologies Staff Development Cross Functional Relationships Consultants Feedback Management Process Alignment Identifying Process Improvements Escalation Resolution Presentations Employee Training