Living Spaces Furniture La Mirada, CA Aug 2009 to Jan 2014 Customer Service ManagerHuntington Learning Center Torrance, CA Jan 2007 to Aug 2009 Owner/FranchiseeSit 'n Sleep Gardena, CA Dec 1991 to Dec 2006 Director, Customer Service
Education:
Cal Poly San Luis Obispo, CA 1985 Bachelor of Arts in Liberal Studies
Skills:
Microsoft Office (intermediate in Word, Excel, Outlook), CRM software, skills-based routing, data analysis, KPI's
Apr 2013 to 2000 Contract Processor IRite Aid, Vetrans Blvd Dublin, GA May 2011 to Nov 2012 ManagerGEC & Disciples Trucking Inc Jacksonville, FL Jun 2007 to Jan 2010 ClericalBank Of America Jacksonville, FL Jan 2006 to Apr 2006 Customer Service SpecialistBlue Cross Blue Shield Of Florida Jacksonville, FL Oct 2003 to Oct 2005 Sales AgentKelly Services Inc. (BCBSFL Jacksonville, FL Oct 2002 to Oct 2003 Inbound AgentWilliams Power Co. (Nuclear Plant Baxley, GA Dec 1999 to Aug 2002 Decontamination Technician
Education:
Atlanta Metropolitan College Atlanta, GA Jul 2003 Florida Health Insurance LicenseAppling County High School Baxley, GA 1994