15928 Le Claire Ave, Oak Forest, IL 60452 • (708)9259812
Justice, IL
Carbondale, IL
Work
Company:
Avantcredit
2013
Position:
Customer support team lead specialist
Education
School / High School:
National Louis University- Chicago, IL
2014
Specialities:
MS in Human Resource Management and Devlopment
Skills
Customer Service • Management • Coaching • Team Leadership • Human Resources • Finance • Microsoft Office • Onboarding • Communication • Broadcast Television • Radio Broadcasting • Recruiting • Interviews • Employee Benefits • Call Centers • Payroll • Hris • Job Descriptions • Background Checks • Sales • Sales Promotion • Radio Promotions • U.s. Family and Medical Leave Act • Peoplesoft • Adp Payroll • Social Media • Leadership • Team Building • Microsoft Excel
Ranks
Certificate:
Insurance Producer License
Interests
Social Services • Children • Civil Rights and Social Action • Education • Human Rights
New Hope Center, Inc. May 2014 - Nov 2014
Human Resources Intern
Avant May 2014 - Nov 2014
Customer Support Supervisor
Acceptance Insurance Aug 2010 - Mar 2013
Store Manager
Shedd Aquarium 2006 - 2008
Guest Service
Education:
National Louis University 2013 - 2014
Master of Science, Masters, Human Resource Management
Southern Illinois University, Carbondale 2005 - 2008
Bachelors, Media Studies, Communication
Skills:
Customer Service Management Coaching Team Leadership Human Resources Finance Microsoft Office Onboarding Communication Broadcast Television Radio Broadcasting Recruiting Interviews Employee Benefits Call Centers Payroll Hris Job Descriptions Background Checks Sales Sales Promotion Radio Promotions U.s. Family and Medical Leave Act Peoplesoft Adp Payroll Social Media Leadership Team Building Microsoft Excel
Interests:
Social Services Children Civil Rights and Social Action Education Human Rights
2013 to 2000 Customer Support Team Lead SpecialistNew Hope Center Dolton, IL May 2013 to Nov 2014 InternAcceptance/Yale Insurance Chicago, IL 2010 to 2013 Store Manager
Education:
National Louis University Chicago, IL 2014 MS in Human Resource Management and DevlopmentSouthern Illinois University-Carbondale IL Carbondale, IL 2008 BA in Communications Radio/Television