Prashant N Desai

US Patent:

20070235366, Oct 11, 2007

Filed:

Jan 22, 2007

Appl. No.:

11/656251

Inventors:

Prashant Desai - Princeton NJ, US
Barun Dey - Ahmedabad, IN
Bipin Patel - Ahmedabad, IN

International Classification:

B65D 85/42

US Classification:

206531000

Abstract:

The present invention provides a child resistant blister pack for packing pharmaceutical solid dosage form comprising a blister sheet having a pattern of cavities/blisters, a rupturable cover foil laminated to the blister sheet covering and sealing the blisters and blister sheet containing the unit dosage forms is enfolded into a non-tearable paper/laminate card with an intrinsic pressure-sensitive permanent acrylic/rubber based adhesive, a polymeric film/laminate containing an intrinsic pressure-sensitive permanent acrylic/rubber based adhesive is placed on a non-tearable paper/laminate card in a precise manner, such that it corresponds with the individual cavities of the blister.

US Patent:

20180190291, Jul 5, 2018

Filed:

Mar 1, 2018

Appl. No.:

15/908941

Inventors:

- New York NY, US
Alex LIEBERMAN - Marlboro NJ, US
Prashant DESAI - Land O Lakes FL, US
Parind S. POI - Lewisville TX, US

International Classification:

G10L 15/22
G06Q 30/00

Abstract:

The invention relates to a customer interaction management system that comprises a memory that stores customer profile data and customer interaction data; a voice response input that receives a voice pattern from a customer; and a computer processor, coupled to the memory and the voice response input, programmed to: retrieve customer voice data from a current customer interaction via a voice channel; retrieve data from one or more other interactions via one or more other channels; compare customer voice data to a customer baseline, where the customer baseline is developed from one or more prior customer interactions; generate, using a speech analytics engine, a customer score that indicates customer sentiment based on the customer voice data and data from one or more other interactions; during the current customer interaction, update the customer score based on customer progress data; and develop one or more actions, in response to the customer score.