Alorica 2012 - 2013
Back Office Analyst
Alorica 2010 - 2012
Relationship Care Specialist
Ryder System, Inc. 2004 - 2010
Financial Analyst and System Administrator
Ryder System, Inc. 1997 - 2004
Accountant Ii
Ryder System, Inc. 1994 - 2000
System Analyst
Education:
Florida A&M University 1990 - 1994
Bachelors, Bachelor of Science, Computer Information Systems
Skills:
Sql Process Improvement Visio Troubleshooting Business Analysis Sdlc Project Management Microsoft Office Customer Service Requirements Analysis Access Vendor Management Disaster Recovery Program Management Khalix By Longview Hyperion Essbase Hyperion Planning Remedy Service Desk and Change Management Software Microsoft Projects Outlook Issuenet Nice Verint Walker Interactive Systems Lotus Notes 10 Key Curriculum Design Budget Planning and Management Service Level Agreement Management Conflict Resolution
Interests:
Cooking Medicine Investing Traveling Exercise Cruises Home Improvement Electronics Reading Fitness Travel Home Decoration Health
Microsoft Office Customer Service Microsoft Excel Leadership Microsoft Word Research Microsoft Powerpoint Public Speaking Social Media Marketing Oracle Database Recruiting Dental Insurance Insurance Claims Student Loans A/R Collections