Sep 2011 to Apr 2014 Center ManagerDispute Ligations/J. P. Morgan Chase
Jun 2009 to Jun 2011 team leadJP Morgan Chase San Antonio, TX Jan 2005 to Jun 2011 Customer service/sales training assistant/dispute litigationJP Morgan Chase San Antonio, TX Jan 2005 to Jun 2009 Sales Trainer/J. P. Morgan Chase Customer Service DepartmentUniversity of Texas Arlington Arlington, TX Aug 2000 to May 2001 Telephone RepresentativeUniversity of Texas Arlington Arlington, TX May 2000 to Aug 2000 Telephone RepresentativeQuality Service Management San Antonio, TX May 2000 to Aug 2000 Sales Representative, telemarketingOlive Garden San Antonio, TX Aug 1998 to Aug 2000 Restaurant Hostess
Education:
University of Phoenix Phoenix, AZ Bachelor of Arts in Communications & MarketingAxia College Phoenix, AZ Jun 2011 Associate of Arts in Communications & MarketingInternational School of Americas San Antonio, TX May 2000 Diploma