Eagleview
Team Lead and Trainer and Qa Specialist Customer Service Team
Verizon Sep 2007 - Oct 2008
Customer Service and Billing Specialist
Citifinancial Group Credit Division Dec 2001 - Sep 2004
Customer Service Representative
Convergys Apr 1999 - Dec 2001
Product Support Engineer
4D Properties Mar 1999 - Sep 2001
Apartment Resident Manager
Education:
Pima Community College
University of Phoenix
Skills:
Team Building Process Improvement Positive Team Player Leadership/Communication Skills Small Business Development New Product Delivery Client Account Management Financial Management High Organizational Skills Sales Training and Development Workflow Planning Project Planning