Active Directory • Troubleshooting • Networking • Help Desk Support • Vpn • Network Administration • Security • Routers • Printers • Windows 7 • Windows Server • Computer Security • Computer Hardware • Servers • Windows Xp • Microsoft Exchange • Network Security • Wan • Project Management • Technical Support • Security Clearance • Information Security • Software Installation • Salesforce.com • Service Now.com • System Center Configuration Manager • Operated Associated Line of Site Equipme... • Microsoft Office • Cisco Systems Products • Laptops • Team Leadership • Remote Desktop • System Administration • Windows • Routing • Operating Systems • Information Technology • Software Documentation • Internet Protocol Suite
Access Physicians
It Telemedicine Support Technician
Access Physicians
It Technician Support Specialist
J2 Technologies, Inc. May 2015 - Feb 2016
Help Desk Analyst I
Lennox International Jun 2013 - Apr 2015
It Helpdesk Support
Texas Army National Guard Dec 2007 - Dec 2013
Nodal Network System Operator
Education:
Collin College Jun 2017
Cci Training Center, Inc. - Arlington 2015 - 2016
University of North Texas 2013 - 2014
Collin College 2011 - 2013
Associates, Associate of Arts, Computer and Information Systems, Cybersecurity
Skills:
Active Directory Troubleshooting Networking Help Desk Support Vpn Network Administration Security Routers Printers Windows 7 Windows Server Computer Security Computer Hardware Servers Windows Xp Microsoft Exchange Network Security Wan Project Management Technical Support Security Clearance Information Security Software Installation Salesforce.com Service Now.com System Center Configuration Manager Operated Associated Line of Site Equipment and Blue Force Tracker Comma Microsoft Office Cisco Systems Products Laptops Team Leadership Remote Desktop System Administration Windows Routing Operating Systems Information Technology Software Documentation Internet Protocol Suite