Whirlpool Corporation
Sales Strategy and Business Operations Manager
Randstad Work Solutions Oct 2006 - Nov 2007
Customer Service Representative
Education:
Bryan College 2012 - 2013
Bachelors, Bachelor of Business Administration, Organizational Management
Cleveland State Community College 2009 - 2011
Skills:
Sales Operations Team Leadership Customer Service Cross Functional Team Leadership Training Forecasting Employee Training Team Building Marketing Strategy Strategic Planning Product Development Customer Satisfaction Call Centers Competitive Analysis B2B Microsoft Office Crm Strategy Human Resources P&L Management Product Marketing Key Account Management Team Management Customer Experience Consumer Products New Business Development Social Media Coaching Sap Building Relationships Customer Retention Leadership Development Brand Loyalty Supply Chain Direct Sales Recruiting Sales Presentations Employee Engagement Customer Service Systems Microsoft Office Programs Cross Functional Team Building Siebel B2C/B2B Sales and Marketing Management System Training Facilitation Engagement Lotus Notes Business Development Sap Products
Interests:
Social Services Children Management Information Technology Investing Customer Service Center Operations Sales