New Millennium Building Systems
System Engineer
Sykes
Site Administrator at Sykes Enterprises, Inc
Sykes
End User Support Specialist
Sykes Feb 2011 - Jan 2014
Omd Reports Analyst
Sykes Jul 2010 - Feb 2011
Team Manager
Education:
Westwood College - Denver North 2009 - 2013
Associates
Western Governors University
Master of Business Administration, Masters
Skills:
Call Centers Technical Support Workforce Management Active Directory Contact Centers Windows Server Team Management Windows 7 Customer Experience Business Analysis Troubleshooting Process Improvement Avaya Microsoft Sql Server Computer Hardware Customer Satisfaction Vpn Vmware Sql Team Leadership Management It Operations Dns Transition Management Windows Operating Systems Telecommunications Performance Management Network Administration Ccna Microsoft Exchange Customer Service Operations Management Quality Assurance
Mar 2010 to 2000 RepFloor SupervisorManagerOMD AnalystData Reports AnalystWestern Sizzlin Malvern, AR Apr 2006 to Mar 2010 Lead CookAccent Marketing Hot Springs, AR Jan 2009 to Oct 2009 Floor SupervisorStarbucks Malvern, AR Feb 2008 to Dec 2008 Shift Supervisor
Education:
Westwood Online 2013 to 2015 BS in Information Technology Systems SecurityWestwood Online College 2011 to 2013 AS in Information TechnologyMalvern High School May 2008 diploma in Business Administration and Information Technology
Skills:
Multitasking, Computer skills, mathematics, teaching skills, people skills, management skills, customer service skills, problem solving skills, advanced Office skills, advanced IT skills