Public Service Company of Oklahoma Aug 2017 - May 2018
Customer Service Representative
Ips-Energy Usa, Inc. Aug 2017 - May 2018
Senior Support Specialist
H&R Block Sep 2011 - Apr 2016
Technical Trainer
H&R Block Jan 2009 - Apr 2016
Tax Professional
H&R Block Jan 2012 - Apr 2016
Customer Service Leader
Education:
Northwestern Oklahoma State University 1988 - 1991
Bachelors, Bachelor of Science, Education
Northern Oklahoma College 1986 - 1988
Associates, General Studies
Blackwell High School 1982 - 1986
Skills:
Public Speaking Training Delivery Customer Service People Development Income Tax Small Business Tax Tax Preparation Professional Communication Microsoft Office Call Center Curriculum Development Flexibility Team Oriented Eager Learner Resilience