Rebecca J Roeder

US Patent:

20110061013, Mar 10, 2011

Filed:

Sep 8, 2009

Appl. No.:

12/555392

Inventors:

Erik Bilicki - Saint Michael MN, US
Rebecca Roeder - Blaine MN, US

Assignee:

Target Brands, Inc. - Minneapolis MN

International Classification:

G06F 3/048

US Classification:

715771

Abstract:

An operations dashboard may be used to present recommended solutions to various challenges faced by a retail store that is part of an enterprise. In some implementations, a metrics engine may be used to track and diagnose challenges related to various performance metrics, such as inventory, pricing, customer satisfaction, and the like at one or more of the enterprise's retail store locations. The operations dashboard may, in certain embodiments, display one or more of the retail stores along with their corresponding diagnosed business challenges. A knowledge engine may be used to identify one or more solutions to the diagnosed business challenges, and the solutions may also be displayed on the dashboard. In some implementations, each of these solutions may have a corresponding recommendation score relating to the expected efficacy of the solution to solve the challenge.