Rebecca A Surad

Business Program Manager

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Location:

Grand Junction, CO

Industry:

Outsourcing/Offshoring

Work:

Education:

Skills:

Bpo
Call Center
Soft Skills
Performance Management
Training Delivery
Project Management
Leadership Development
Team Management
Training
Call Centers
Leadership
Customer Experience
Outsourcing
Instructor Led Training
Team Leadership
Program Management
Employee Training
Process Improvement
Employee Engagement
Instructional Design
Vendor Management
Workforce Management
Training Needs Analysis
Change Management
Customer Satisfaction
Service Delivery
Call Center Development
Contact Centers
Coaching
Customer Retention
Operations Management
Performance Improvement
Business Process Improvement

Interests:

Children
Education
Environment
Disaster and Humanitarian Relief
Health

Certifications:

License 1658422
Project Management Institute, License 1658422

Rebecca Surad

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