Kaplan Financial since May 2003
Account Specialist
Apac Jan 2001 - Nov 2002
Customer Service Representative
John SamuelÃÂâÃÂÃÂÃÂÃÂs & Associates Sep 1999 - Jan 2001
Administrative Assistant
Education:
Kaplan University 2007 - 2008
MBA, Human Resource
Skills:
Accounting Peoplesoft Customer Service Training Invoicing Microsoft Office Salesforce.com Human Resources Accounts Receivable Oracle Analysis Team Building Crystal Reports Crm Microsoft Excel Outlook Time Management Elite Netscape Navigator Ie Explorer Proprietary Erp System Sales Force Content Management Systems Sharedoc Legal Precision Serengeti T360 Finance
Jul 2014 to 2000 eBilling AnalystSidley Austin LLP Chicago, IL Oct 2012 to Jun 2014 Billing SpecialistDaniel J. Edelman Chicago, IL Aug 2010 to Oct 2012 Lead Billing CoordinatorWinston & Strawn LLP Chicago, IL Sep 2008 to May 2010 Legal Billing OperatorKaplan Financial, a Washington Post Company Chicago, IL Feb 2007 to Jul 2008 Account SpecialistKaplan Financial Chicago, IL May 2003 to Feb 2007 Customer Service Representative
Education:
Kaplan University Chicago, IL May 2009 MBA in Business ManagementKaplan University Chicago, IL 2005 Certificate in Health Care ManagementRobert Morris College Chicago, IL 2004 Bachelor of Arts in Business Management
Skills:
Microsoft Office (Word, Excel, PowerPoint, Outlook), IE Explorer, Netscape Navigator, Crystal Reports, Oracle, proprietary ERP system (Novell), Sales Force, PeopleSoft, Content Management Systems (CMS), Ariba, Sharedoc, Legal Precision, Serengeti, T360 TyMetrix, and Elite
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