300 Ashley Ln, Hiram, GA 30141 • (770)2221938 • (770)2223076
Cherry Hill, NJ
3371 Pendley Rd, Austell, GA 30106 • (770)2221938
Work
Company:
Fortis colleges and institutes
Feb 2014 to Feb 2016
Position:
Fortis college advisory board member
Education
Degree:
Associates
School / High School:
Fortis College - Tampa
2012 to 2014
Skills
Troubleshooting • Technical Support • Service Delivery • Change Management • Windows 7 • Lotus Notes • Management • It Service Management • Software Installation • Process Improvement • Outsourcing • Crm • Analysis • Resource Management • It Strategy • Team Building • Active Directory • Integration • Hardware • Vpn • Desktop Support • Sla • System Deployment • Team Leadership • Windows Server • Data Center • Software Documentation • Disaster Recovery • Technology and Service Support • Service Management • User Acceptance Testing • Workforce Management • Supervising
Fortis Colleges and Institutes Feb 2014 - Feb 2016
Fortis College Advisory Board Member
Georgia Technology Authority Feb 2014 - Feb 2016
Customer Relationship Manager, Office of the Governor, State of Ga
Sandvik Sep 2012 - Jun 2013
It Analyst, Field Support
Wipro Technologies Nov 2011 - May 2012
Team Lead, Career Group B1
Ibm Dec 2003 - Mar 2011
Senior System Services Representative
Education:
Fortis College - Tampa 2012 - 2014
Associates
Rowan University 1978 - 1979
Skills:
Troubleshooting Technical Support Service Delivery Change Management Windows 7 Lotus Notes Management It Service Management Software Installation Process Improvement Outsourcing Crm Analysis Resource Management It Strategy Team Building Active Directory Integration Hardware Vpn Desktop Support Sla System Deployment Team Leadership Windows Server Data Center Software Documentation Disaster Recovery Technology and Service Support Service Management User Acceptance Testing Workforce Management Supervising